Vietnam Transitions Criminal Record Management for Better Efficiency
Explore Vietnam's shift in criminal record management, enhancing efficiency and accessibility for citizens while streamlining public service delivery.

Key Points
- The Ministry of Public Security has officially taken over the management of criminal records in Vietnam to enhance efficiency and service delivery.
- This transition aims to streamline processes, reduce administrative burdens, and improve accessibility for citizens seeking their criminal records.
- Innovations like the VNeID app are being implemented to facilitate online requests, reinforcing the government's commitment to digitalization and public trust.
The landscape of criminal record management in Vietnam is experiencing a significant transformation. On February 27, 2023, a landmark ceremony took place, marking the official transfer of responsibilities for managing criminal records from the Ministry of Justice to the Ministry of Public Security. This shift is not just a governmental reshuffle; it represents a commitment to improving public service delivery for individuals and businesses alike. With this change, the public can expect a more streamlined and efficient process for obtaining criminal records.
The Rationale Behind the Transition
At the core of this transition lies the government's initiative to enhance the efficiency of public administration. According to leaders from both ministries, this move is anticipated to eliminate bureaucracy, reduce administrative hurdles, and foster a more responsive governmental structure. The Deputy Minister of Justice, Nguyễn Thanh Tịnh, emphasized that having a central authority for managing criminal records would ensure more coherence in processes and quicker access for citizens.
With legal stipulations and public safety concerns in mind, the management of criminal records now falls under a single umbrella—the Ministry of Public Security. This allows for seamless integration of data related to legal convictions, which is essential in today's complex legal environment.

The Benefits for Citizens and Organizations
One of the most notable advantages of this transition is the potential for better service delivery to the public. The Ministry of Public Security is poised to enhance the management of criminal records, allowing for quicker processing times and easier access for individuals needing their records for job applications, travel, or other legal purposes. Data shows that over 8 million criminal record certificates have been issued since the implementation of the Criminal Record Law in 2010, highlighting the growing need for efficient management in this area.
Moreover, as noted during the transfer ceremony, the integration of technology plays a crucial role in this transition. The introduction of the VNeID app, which enables citizens to request their criminal record certificates online, signifies a move towards digitalization. This not only saves time but also helps reduce the congestion often found in government offices.

Looking Ahead: Challenges and Opportunities
While the benefits are clear, transitioning responsibilities from one ministry to another is not without challenges. As both Deputy Ministers acknowledged, there may be teething problems in the initial phase of this handover. The urgency of the transition places pressure on both ministries to ensure that services are uninterrupted and that the public's needs are met without delay. It is imperative for the Ministry of Public Security to invest in both infrastructure and training, ensuring that personnel are prepared for the new responsibilities they are assuming.
This shift also opens doors for further innovations in service delivery beyond criminal record management. As public entities adopt more streamlined procedures, it encourages a culture of continuous improvement and responsiveness to the needs of citizens. The hope is for a broader implementation of digital services, reducing the need for physical visits and thereby increasing accessibility for all, including those in remote areas.
A Future Focused on Efficiency and Inclusivity
This transition is not merely administrative; it symbolizes a deeper commitment to enhancing civic engagement and public trust. With the government focusing on simplifying processes and making services more accessible, the effort to restore public confidence in governmental institutions becomes paramount. Ensuring that all citizens can access their rights, including the right to their criminal records, empowers individuals and fosters a more inclusive society.
The upcoming months will be critical as the Ministry of Public Security takes on this important role. As they roll out new systems and innovative practices, the overarching goal remains clear: to serve the public effectively and efficiently. Through this transition, Vietnam moves closer to a future where government services meet the dynamic needs of its citizens and businesses, driving growth and fostering trust in public institutions.